This Privacy Policy explains how phtayavip collects, uses, stores, and protects your personal information in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and PAGCOR's data governance requirements.
Summary: phtayavip ("we," "us," "our") is committed to protecting the privacy and personal data of all players and visitors. This Privacy Policy describes what data we collect when you use phtayavip.app, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have under Philippine law. By using phtayavip, you acknowledge that you have read and understood this Privacy Policy.
phtayavip operates phtayavip.app — an online gaming platform offering slots, live casino, sports betting, bingo, sabong, Lucky Piggy, and racing games to players in the Philippines. phtayavip acts as the Personal Information Controller (PIC) for all personal data processed through the platform, as defined under the Data Privacy Act of 2012 (Republic Act 10173, or "DPA").
This Privacy Policy applies to all registered players, prospective registrants, and visitors to phtayavip.app, regardless of whether they access the platform from Metro Manila, Cebu, Davao, or any other location in the Philippines. It covers all data processing activities carried out by phtayavip in connection with the operation of the platform.
This policy does not apply to third-party websites, applications, or services linked to or from phtayavip.app. phtayavip is not responsible for the privacy practices of third parties.
phtayavip collects personal data from you directly (when you register, deposit, play, or contact support) and automatically (through cookies and platform analytics). The categories of data we collect include:
In compliance with PAGCOR requirements and the Anti-Money Laundering Act (AMLA), phtayavip collects copies of:
Sensitive Personal Information: KYC documents and financial data constitute sensitive personal information under the DPA. phtayavip applies additional safeguards to this category of data, including restricted staff access and encrypted storage.
phtayavip uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration data, mobile number, email address |
| Age & identity verification (KYC) | Date of birth, government ID, selfie with ID |
| Processing deposits & withdrawals | Financial transaction data, payment method proof |
| Delivering and improving gaming services | Gaming & behaviour data, device data |
| Fraud prevention & security | IP address, device data, login logs, transaction data |
| AMLA regulatory reporting | KYC documents, transaction data |
| PAGCOR compliance & audits | All account and transaction data as required |
| Responsible gaming monitoring | Gaming & behaviour data, responsible gaming settings |
| Customer support | Communications data, account data |
| Marketing communications (opt-in only) | Email address, mobile number, promotional preferences |
phtayavip does not use your personal data for any purpose beyond those listed above without obtaining your explicit consent in advance.
phtayavip processes your personal data on the following legal bases as provided under the Data Privacy Act of 2012:
phtayavip does not sell your personal data to third parties. We share your data only in the following circumstances:
phtayavip engages third-party service providers to support platform operations, including payment processors (GCash / PayMaya / bank gateways), KYC verification providers, game content providers operating under licence, cloud hosting infrastructure providers, and customer support platform operators. These providers are contractually bound to process your data solely for the purposes specified by phtayavip and in compliance with the DPA.
phtayavip is required by Philippine law to disclose personal data and transaction records to PAGCOR, the Anti-Money Laundering Council (AMLC), and other relevant Philippine government authorities upon lawful request or as part of mandatory regulatory reporting. We cannot refuse such disclosures where legally mandated.
In the event of a merger, acquisition, or sale of substantially all assets of phtayavip, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. You will be notified of such a transfer via email or on-platform notification.
We may share your data with third parties for any other purpose where you have provided explicit prior consent.
phtayavip uses cookies and similar tracking technologies on phtayavip.app to enable core platform functionality, maintain your login session, remember your preferences, and analyse aggregate platform usage to improve the gaming experience.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from playing on phtayavip, but may affect certain personalisation features.
phtayavip retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with applicable Philippine legal retention obligations. Specific retention periods include:
Upon expiry of the applicable retention period, personal data will be securely destroyed or anonymised in accordance with our data lifecycle management procedures.
phtayavip implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in serious harm to affected individuals, phtayavip will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay as required by the DPA and its Implementing Rules and Regulations.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phtayavip:
To exercise any of these rights, please contact our Data Protection Officer at [email protected], clearly marking your message as a "Data Subject Rights Request." phtayavip will respond to all verified requests within thirty (30) days.
phtayavip is strictly an adult gaming platform. Access to and use of phtayavip is restricted to individuals who are 21 years of age or older, as required by PAGCOR for licensed online gaming operators in the Philippines. phtayavip does not knowingly collect personal data from individuals under the age of 21.
If you become aware that a minor has accessed phtayavip or provided personal data to the platform, please contact support immediately at [email protected]. Upon verification, phtayavip will promptly delete all personal data associated with the minor's account and permanently close the account in question.
phtayavip's registration and KYC verification processes include mandatory date-of-birth verification and government ID checks specifically designed to prevent access by individuals below the legal minimum age.
phtayavip may update this Privacy Policy from time to time to reflect changes in our data processing practices, Philippine law, or PAGCOR regulatory requirements. The date of the most recent revision is indicated at the top of this document.
Material changes to this Privacy Policy — for example, changes to the categories of data collected, the purposes of processing, or the third parties with whom we share data — will be communicated to registered players via email notification to the address on file or via a prominent notice on phtayavip.app prior to the changes taking effect.
Your continued use of phtayavip following the effective date of any revised Privacy Policy constitutes your acceptance of the updated policy.
phtayavip has appointed a Data Protection Officer (DPO) in compliance with the Data Privacy Act of 2012 and NPC regulations. If you have questions, concerns, or requests relating to this Privacy Policy or phtayavip's data processing practices, you may contact us through the following channels:
phtayavip will acknowledge all privacy-related inquiries within 48 hours and will aim to provide a substantive response within thirty (30) calendar days. Complex requests that require additional investigation may take longer; in such cases, we will inform you of the expected timeline.
If you are not satisfied with phtayavip's response to your privacy inquiry, you may submit a complaint to the National Privacy Commission (NPC) of the Philippines.
Key data protections we provide to every Filipino player on the platform.
phtayavip processes all player data in strict compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173). An appointed Data Protection Officer oversees all privacy practices and NPC reporting obligations.
Every data transmission between your device and phtayavip is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks. Sensitive KYC documents and financial data are also encrypted at rest.
phtayavip does not sell, rent, or trade your personal data to third parties for commercial marketing. Your information is used exclusively for platform operations, legal compliance, and (with consent) phtayavip promotions.
Under the DPA, you have the right to access your data, request corrections, and receive a portable copy. Submit a Data Subject Rights Request to our DPO at any time and receive a response within 30 days.
Where your data is no longer required for legal or contractual purposes, you may request its deletion. phtayavip will process verified erasure requests promptly, subject to PAGCOR and AMLA retention requirements.
Marketing communications from phtayavip are strictly opt-in. You can withdraw consent for marketing at any time via your account settings or by contacting support — with immediate effect on future communications.
Our Data Protection Officer and 24/7 support team are ready to help. Contact us via Live Chat on phtayavip — we respond to all privacy inquiries within 48 hours.
Must be 21 or older to participate. phtayavip operates under PAGCOR licensing. Your data is protected under the Philippine Data Privacy Act of 2012.